Social media can be a tricky thing to get used to and, if you don’t take the time to develop it nowadays, it could end up hurting your brand. When you use social media, you want to make sure that you have a “voice” that the people who are checking out your media will recognize.
The voice is something that will help people get to know your brand and those who are behind it. Some companies have a very friendly tone; others are a lot more formal. You want the tone to match your brand and what you have to offer those who may be using your services. On top of that, it gives your brand a personal feel, which makes people more comfortable with it.
Make sure that everyone who takes care of your social media uses that “voice,” too. That way, you know that it’s a consistent thing and you’re ensuring that your clientele is always getting the same message.
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